• Terms and Conditions


    These following terms and conditions apply to orders made via http://rattanathairestaurant.com.sg. You are strongly advice to read them carefully. If you are accessing our site or initiating transactions on our site, you will be deemed to have read, understood and agreed to these terms and conditions.


    • Business hours is from 11.00am to 10:00pm. No minimum order required for pick-ups and dining in.
    • 10% service fee waived for all pick up and delivery orders.
    • A one time $16.00 is charged for delivery service.
    • Only cash and credit card payment (VISA/ Mastercard/American Express/Diners Club) or Internet transfer/banking is acceptable for delivery, pick-up and dining in.
    • There is strictly no refund, change or cancellation once the order has been made and confirmed.
    • In the event an item ordered is out of stock or not available, we will replace an item of equivalent quality and price.
    • Delivery is only available in Tanjong Pagar, ChinaTown, Cantonment, Boat Quay, Havelock Road, Marina Square, Raffles Place, Suntec City, Cairnhill, Killiney, Leonie Hill, Orchard, Oxley, Alexandra Road, Tiong Bahru, Queenstown, Balmoral, Bukit Timah, Grange Road, Holland, Orchard Boulevard, River Valley, Tanglin RoadBeach Road, Bencoolen Road, Bugis, Rochor, Keppel, Mount Faber, Sentosa, Telok Blangah, City Hall, High Street, North Bridge Road, (D1 – D10)  Area. Please call in to check if you are unsure of area of delivery.
    • New delivery area includes  (from May 2016 onwards) : Toa Payoh, Serangoon, Balestier, MacPherson, Braddel, Geylang, Eunos.
    • Delivery time may varies during peak period (between 11:30am to 2pm and between 6:30pm to 8:00pm) or temporarily unavailable in selected areas affected due to bad weather or traffic conditions or unforeseen circumstances. Delivery ranges from 30 mins to 120 mins depending on area and period.
    • Rattana Thai Restaurant reserves the right to withdraw or change any promotions and offers from its online menu where it deemed fit.
    • Rattana Thai Restaurant reserves the right to suspend your registered account if you breach the stated list of Terms and Conditions.